FAQs

• What types of jewellery does NMARTIN sell?

NMARTIN offers a wide range of jewellery, including rings, necklaces, bracelets, earrings, and anklets. The collection includes both minimalistic and bold statement pieces designed to complement any outfit or occasion.

• Are the pieces made of real stainless steel, copper, and sterling silver

Yes, all our pieces are crafted using high-quality materials, including real stainless steel, copper, and sterling silver. These materials ensure long-lasting durability and resistance to tarnishing.

• Are the pieces made of real stainless steel and sterling silver?

Yes, all our pieces are made using high-quality materials...

• What styles of jewellery can customers expect to find on NMARTIN's website?

Customers can expect to find a diverse range of styles, from classic and elegant pieces to trendy and modern designs. Our collection features timeless essentials as well as more fashion-forward items, catering to different tastes and occasions.

• Is there a variety of sizes available for the different types of jewellery?

Yes, NMARTIN offers a variety of sizes for our rings, bracelets, and necklaces. We provide sizing guides to help customers choose the best fit for their needs.

• Does NMARTIN offer customisation options for their pieces?

Currently, we do not offer customisation options, but we are always expanding our offerings to meet customer preferences. Stay tuned for potential updates!

• Are the prices affordable for all budgets?

NMARTIN prides itself on offering sculptural, high-quality jewellery built to last – pieces selected for their craftsmanship and durability, so you invest once and wear it for years, not seasons

• Is N | MARTIN a worthwhile investment?

Yes. Every piece is chosen for materials and construction that hold up: tarnish-resistant, waterproof, and made to outlast trend cycles, so the cost per wear works in your favour over time.

• How long does shipping typically take for orders placed on NMARTIN's website?

Shipping typically takes between 2-5 business days, depending on the destination. We provide tracking information so customers can monitor their order's progress. If your order is urgent, please send us a special request, and we’ll do our best to help you!

• What is the return policy for purchases made through NMARTIN?

We offer a hassle-free return policy. Customers can return unworn items in their original packaging within 14 days of receipt for a refund or exchange. You will be responsible for all courier fees involved in the returns process. Returns will only be exchanged for store credits, which can be used towards future purchases. If you would like us to arrange our reliable courier service for you, please contact us. Please review our return policy page for more detailed instructions.

• Are there any special promotions or discounts available for customers?

Yes! NMARTIN frequently offers special promotions and discounts. Be sure to sign up for our newsletter and follow us on social media to stay updated on exclusive deals and seasonal offers.

• I received my jewellery as a gift; can I still return it?

Yes! As long as you have proof of purchase that it was bought online and in original packaging, then we can exchange your item.

• Do you offer free shipping?

NMARTIN offers free nationwide shipping within South Africa on all order’s over R600 However, we do not offer free shipping on cross-border sales.

• Will My Order Be Safe During Transport?

We use a trusted and reliable courier service that will deliver to your door. All of our jewellery pieces come in branded NMARTIN Jewellery pouches and bubble plastic envelopes – which we recommend you use to store your jewellery in when not wearing.